Tuesday, May 05, 2015

Yahoo Finance: Playing a little loose with quotes

So when does butting two quotes together -- even with the attribution in the middle -- become misleading?

I generally tell students to avoid it unless there is all but the shortest of breaks between them.

Yahoo Finance took some serious liberties with this one, however, in this story about T-Mobile taking on Verizon.

Here is the quote in the story:

"There is huge price competition going on among the carriers and it's very good for consumers," he says. "If T-Mobile is willing to eat my contract I'm definitely going to give them consideration, whereas in the past I might not have."

Now take a look at the video. The first quote begins at 1:50. Then there is a big gap, until the second quote begins at 1:13. I contend this is too much to imply these quotes were said back to back or nearly so. Your thoughts?

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Tuesday, March 24, 2015

John Means, "The Village Wordsmith" author, dies at 87

Got a sad note this morning from the nephew of John Means, who produced the widely read "The Village Wordsmith" newsletter for the staff of the San Antonio Express-News, that his uncle had died at 87.

The Wordsmith was also emailed around to those of us who were part of the editing fraternity. It was always a good read, with great information and examples. I still refer to some of them in my editing class. John was especially good with the dos and don'ts of military usage (which, given the concentration of bases around San Antonio, you'd need to be).

From his nephew, Sean P. Means, movie critic, reporter and columnist at The Salt Lake Tribune:

It is my sad duty to report that John, my uncle, passed away on Saturday in his home in Schertz, Texas, outside of San Antonio. He was 87. 

 John was a lifelong newspaperman, from his days as a cub reporter at age 17 at the Nashville Banner. He worked most of the 1960s at the Memphis Commercial Appeal, reporting on the Tennessee Legislature, among other things. After working as a congressional press aide for six years, he landed at the Washington Post copy desk for nearly two decades, until he retired to San Antonio in 1995. Even then, he couldn’t keep out of the newsroom, and worked part-time at the Express-News from 1995 to 2009 — when, at the age of 80, he took the buyout. 

John was an inspiration to me, to be sure, as he made working at a newspaper look both fun and important — both of which have proven to be true. Thank you for being a fan of “The Village Wordsmith.” I know he got a kick out of writing it, and knowing people were reading it.

My condolences go to John's family, and I'm saddened once again by the loss of one of the stalwarts of the editing trade.

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Friday, March 20, 2015

Journalism ethics question -- when a picture is only an illusion

So here's today's journalism ethics question.

The latest edition of USC's Garnet and Black Magazine​ has a big story on a woman who was a teenage mom, but has worked hard to be a college student while caring for her 3-year-old daughter. Very nice story and very inspirational stuff.

And very nice "awwwwww" photos of mom and daughter.

 Except ... At the very end of the story there is this: "*Models portrayed in this spread are not Bourne and her daughter, or an actual mother-daughter pair." (The online version I'm linking to has only one photo -- the print version has several, including a full-page one with reverse type over it that starts the story.)

So what do you think? A couple of people -- not journalists -- I've shown it to have reacted rather strongly and negative.

They feel "taken in." "I'm reading it, enjoying the pictures -- and then it's not them." Would it have made a difference had the mag headed the story with the disclaimer?

 (I've still yet to figure out what the asterisk refers to.)

This is from Chris Rosa, the editor in chief, after I asked him for his thoughts:
"We should have written a disclaimer at the beginning of the post instead of the end. The original photos of the real mother were extremely poor quality and we didn't have time to reschedule with her, so we had to improvise."

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Tuesday, March 10, 2015

What does "Big Silicon" mean for journalism and j-schools?

There's been a lot written lately about "robots" (i.e., computers) writing news stories, be it routine earnings report at the AP or routine sports stories. The latest reflection on this, in the N.Y. Times, prompted a colleague to pose the question on a Facebook group: "What does robojournalism mean for j-schools and the people that love them?"

If we cut through the somewhat visceral reactions these stories tend to invoke, what is happening can actually provide the sort of clarity we need to examine the state of affairs by making us truly assess what journalism is versus "news" and what has been the reality of the industrial process in which it has operated.

Here are two responses I posted:

It means we have to stop doing the rote stuff and actually think -- constantly -- about how what we're teaching fits into the constantly developing ecosystem. Unfortunately, that is difficult in institutions that on one hand say they value innovation and change -- when it comes to research -- but value stasis more in the curriculum.

One other thought on this. This does not mean the death of journalism. At its heart, journalism will always be a cottage industry -- it relies on one journalist having a relationship with individual sources to extract useful information, detect patterns, supply context and advance knowledge. Much as the financial folks would like it to -- and much to their consternation -- that heart won't change. But that does leave the question of what is "journalism" and what is "news." "News" is largely processing, taking what is in the open already and processing it for presentation over whatever form. That's an industrial process. Every industrial process strives to replace labor with capital. That is what is happening here.

So as we look at the "journalism" landscape, it's good to keep that distinction in mind. No computer is going to duplicate Sy Hersh's work on My Lai, for just one example. Or Jim Risen's on national security.

What it means, however, is that journalism has become a creative business, much like art or acting. And our students have to understand that. Going out and covering a news conference, processing it and putting it on the air, online or in the paper, is a job that will be automated as much as possible. Covering a game and writing rote ledes (such as the second example in the Times' story), will be automated as much as possible.

This also means our students have to understand they will be treated as actors are -- responsible for their own training and continued preparation. (Ever known someone to go to an audition and the director to say: "Hey, we'll hire you. Now let us send you to acting school."?) And they are much more likely to be part of the "gig economy," not salary men (or women).

The clinker in all this for me is that the economics have been that the "news" part of the business has tended to subsidize the journalism part of it. It's also provided a lot of jobs. So as journalism is distilled in the new economic order, will we have the infrastructure (legal, distribution, economic) to support journalism? As other institutions (business, government) get stronger and the Fourth Estate atomizes, is it even possible to develop that kind of infrastructure in an atomized information society? Put another way, would the Pentagon Papers be published today, given the large actual cost and potentially enormous legal and other costs that could have been extracted? For all there is to criticize about them, the large journalism institutions had the reserves -- when they chose to use them. It's a useful litmus question to ask ourselves from time to time.

Jay Bender poses the question well in a different form (larger S.C. papers in the background helping smaller ones) in his oral history for the S.C. Press Association. I also recommend the Tow Center's report on post-industrial journalism.

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Thursday, March 05, 2015

More evidence that social media has infiltrated our lives

Yes, Charlotte now has a Twitter Lane. Maybe it's referencing the bird calls .... and maybe not ...

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Monday, March 02, 2015

In memoriam: John Shurr, journalist and AP bureau chief

I had the opportunity to work with three great AP bureau chiefs who had my back in my 18 years with the wire service, the last being John Shurr, with whom I spent nine years in Columbia.

So I was saddened to hear of John's passing tonight.

It, unfortunately, was not a surprise; those of us who knew John knew he was in declining health, quite possibly from the Agent Orange he was exposed to during the Vietnam War.

John and I dealt with the craziness of Susan Smith, the madness of the James Jordan death investigation, women at The Citadel, numerous hurricanes, video poker, lowering the Confederate flag, the Republican wave that took over state government ...

Fun times, those.

And through it all, I knew I could always go to John for advice and support. It helped that we both had been in charge, at separate times, of the AP's Rhode Island office. In recent years, he and I would often exchange emails chortling at the continued parade of buffoonery by R.I. politicians and lamenting the slow, painful decline of the Providence Journal, at one time one of America's best local papers -- but sometimes overlooked as it was in the umbra of the major-major metros of the East Coast.

He's best known in South Carolina for his efforts on behalf of freedom of information, an indefatigable defender of the right of the public to know what its government is doing. And I would hope that in his honor, the Legislature this year would finally pass many of the needed changes to South Carolina's FOI law that include a quicker review process, more reasonable costs and a clear and certain window in which time records must be produced. (And, of course, there is the need to overturn the state Supreme Court's troubling decisions on meeting agendas and autopsy reports.)

And as a result of his dedication, in the late 1990s the AP coordinated the first statewide FOI audit in South Carolina that found, as we put it at the time, agencies would get no better than a D if graded on the public schools' grading scale. We found all sorts of obfuscation and harassment, including police demanding IDs from and running the license plates of those requesting records. Sadly, things have only gotten worse.

That was John's public face.

But in the bureau, he was about as good a CoB (AP lingo for chief of bureau) that you could get. He was no more than 15 feet away in his glass-walled office, complete with the picture of his sailboat, his pride and joy, tossed onshore by Hurricane Hugo. (John got a replacement -- "another hole in the water into which you throw money" -- and he tried several times to get me to crew with him. But I always managed to avoid that -- his reputation as Captain Bligh was not entirely undeserved {grin}.)

 But John always gave you enough room to do your job.

Oh, there was no mistake he was paying attention, as evidenced by those occasional "got a minute" calls from the inner sanctum. But you could always count on the fact that when you needed the resources, John would blow out the budget and ask permission (or forgiveness) from AP's headquarters later.

Then there were the years when the AP bureau was like Switzerland, caught in the middle of the Columbia-Spartanburg-Greenville-Charleston newspaper war. There were some strong personalities involved, and afterward he and I would often joke about the S.C. Press Association meeting where the editors started challenging each other -- one had a tight grip on a chair he looked as if he were about to throw -- and John and I just knew, in horror, we were going to have to break up a fight. John, in his way, was able to calm everyone down.

And when the folks in New York thought they knew their jobs better than you, John never hesitated to remind them that -- under the old AP -- a CoB ultimately held the stronger hand and to back down.

That went so far as the AP's managing editor. A former ME who shall remain unidentified here (but every ex-APer knows) used to write a weekly review, a sort of after-action report, called "Dialogue." It was pretty much a one-way conversation, however. It praised "good" work and took bureaus to task when the ME or the general desk felt they had fallen short (often, as my fellow news editors observed, without asking for explanations).

After one winter ice storm, we got blasted. Long story short, our "story" was on the coast, where we knew high winds were blowing salt spray inland, shorting out numerous electrical transformers and leaving thousands dark. We had ice and some snow in the Upstate, but not as many people were affected - the storm that was panicking New York, which was expecting a direct hit, gave us only a glance. We were shorthanded, and I decided it would be foolhardy to call someone in on overtime and make them drive into those conditions. So we concentrated efforts on the coast and used the phones to gather some great material from the Upstate, so good that New York used two of the quotes in its national story. But we got nailed for not enough effort.

I wrote a lengthy challenge. But John summed it up with a short, pointed note to the ME: "Please cancel my subscription to Diatribe."

That was the kind of person, boss and colleague John was. He will be sorely missed. Karen's and my thoughts and condolences go out to his wife, Debbie. And I'm proud to have worked with a journalist's journalist.

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Monday, February 09, 2015

At times of trauma, pay special attention to layout

The State in Columbia, S.C., did yeoman's work in covering last week's murder-suicide at the University of South Carolina.

But the front page the next day points out why in times of trauma, everyone has to be on high alert for issues in every part of the paper and website.

Might have wanted to rethink that lower hed:

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Tuesday, January 13, 2015

Data journalism: Cool site on counties' economic recovery

The National Association of Counties has put out a cool site that looks at economic indicators for every county throughout the country, and the picture is not great -- aside from the great oil swath in the middle of the country.

counties economic map

Click on the counties in your area. This definitely could lend itself to more reporting.
More from Governing Magazine.

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Friday, January 09, 2015

CSJ: Are you ready for journalism education without 'journalism'?

My latest Common Sense Journalism column. The importance of this was brought home to me again today when reading a student's description on her blog: xxxxx is a senior at the University of South Carolina studying journalism.

She may be in the journalism school, but she is studying public relations. The increasing conflation of these distinctly different things, especially in our students' minds, is dangerous.

For years, growing enrollments at journalism and communications schools have meant a steady stream of young, fresh-faced and motivated applicants willing to work for less than they might have made by taking their degrees elsewhere.

There have been dips, usually associated with the overall economy's problems, but enrollment eventually recovered and often grew stronger.

"What is different this time is that the economy is in a weak recovery, but enrollments are dropping," according to the latest study by Lee Becker and his team at the University of Georgia in Journalism and Mass Communication Educator.

Overall enrollment has dropped for the third straight year, and some reduction is probably a good thing, given the industry's sharp shrinkage that has been offset only partially by growth in digital.
But of much concern to Becker and his team is that advertising and public relations enrollments – areas that had largely withstood the storm – have also dropped.

Journalism "is not a growth area in terms of enrollments, and a focus on journalism as practiced in the past is not likely to attract student interest," they write.

That's a fair challenge to both the industry and education: Evolve or die. Unless you've been under a rock, that shouldn't be a surprise.

But then Becker and his team write this: "The data even hint that a focus on journalism as the curricular core of the field, as the common title of the field – journalism and mass communication education – might be dysfunctional from the point of view of attracting students.

Let that sink in for a moment. Schools might do better if they removed "journalism" from the name.

Don't think administrators aren't aware of this as they look at enrollments at a time when they are under increasing pressure to show their students are getting jobs.

Well, you might ask, as long as we can still teach the core components and values of journalism, what does it matter?

As the ad and PR pros among us know, out of sight is out of mind. Just ask those teaching journalism in a "communications" program or as part of an English department. There are exceptions, but I hear the frustrations from those folks at every journalism educators' meeting I attend.

In the same issue is a note from editor Maria B. Marron, "Content Creation Spans All Aspects of J-Programs."

It's a "new era of storytelling," writes Marron, journalism college dean at the University of Nebraska. It's time, she continued, to acknowledge that journalists, PR professionals and other communicators "all share a concern for the First Amendment freedoms and that we have similar ethics – seeking truth, being honest and accurate, and having a mutual desire to serve the public interest."

PR students should be taught to dig and to push their companies to make "ethical and socially just decisions," and journalists should stop using derogatory terms about PR people, she writes.
Then she delivers the coup de grace: "The ideal calls for a j-school education that places all forms of storytelling – brand journalism as well as in-depth reporting – on equal footing. ...

"Given the numbers in advertising, public relations, and strategic communications, in many of our academic programs, and the growth in opportunities related to content creation or storytelling, both curricular and cultural shifts are important."

Permit me to demur.
Despite the shared goal of storytelling, journalism is a fundamentally different enterprise from advertising, strategic communications or public relations. PR's underlying theme is, essentially, "trust us." Journalism's is "if your mother says she loves you, check it out."

This contrast is clear in the lead article of the recent issue of another journal, Mass Communication and Society. It is about "adjudication," the idea journalists should do more reporting to determine the validity of competing positions and fewer he said-she said stories.

Contrary to fears of some journalists that this could promote views of bias, the researchers found that adjudication tended to improve the perceived quality of the journalism. Of course, the adjudication would be needed less if politicians and their PR aides weren't trying to "shape" stories.

Some of the best PR professionals I've worked with have embodied that truth-telling ethic Marron calls for, even at the risk of their careers. And some of the worst journalists I've known have seen it as a mere inconvenience.

I want to turn out journalists who understand they live in a "content creation" world and how to navigate it. And I want budding PR people to develop the moxie to tell their bosses they're being stupid and not looking out for the public interest.

But the reality is they operate in different philosophical worlds.

I fear journalists may have become so used to the surplus of bright, young talent that they are inured to what is happening. But the table is being set in some places to remove "journalism" from journalism education. If you sit back and do nothing, don't be surprised when you find it missing.

 Past issues of Common Sense Journalism can be found at http://www.jour.sc.edu/news/csj/index.html

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Tuesday, December 09, 2014

Ledes: Zig left, zag right - constructing thin air out of ... thin air

You don't have to be spot on the bull's eye when writing a lede, but it is nice if you kind of open somewhere in the general neighborhood of the story.

It seems to be of fashion these days for writers to indulge their fantasies in ledes that start out with a faux anecdote -- one that is about as close to the actual point of the story as, say, Greenland is to Antarctica (well, yes, they're both cold) -- only to give the perplexed reader whiplash as it snaps back the point.

Our latest exhibit:

On Sept. 13, 1899, Henry Hale Bliss stepped off a streetcar at 74th and Central Park West, and walked right into the path of a taxicab, and into the record books. He was the first person in the Americas to be killed by a car. Getting killed by a car was a new thing, and very big news.
The Ooyala Q3 Global Video Index is the opposite of that. 

For several quarters in a row, Ooyala and other companies have been reporting growth--ridiculously large increases--in online video viewership or other up-worthy stats.  Ooyala is  doing that again this morning and it’s news only in that the numbers are growing at such a absurdly fast clip, all around the world, so that now the thing to do is find the biggest crazy number, and note it.

 What's even worse is when you're on a mobile device (or even on a desktop reading a digest) and the summary line actually gives you a sense of the news -- only to click through and have to wade through this to get back to the original point.

No one's suggesting you have to be sparse about it, but a little less self-indulgence, please.

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